Sale Help

  • We dispatch orders daily within business hours, Monday-Friday.

    During this busy sale period we aim to send orders within 2-4 working days.

    Orders placed over the weekend will be sent 2-4 days after the weekend.

    All New Zealand orders at sent with a 1-3 day NZ Post Courier Service. (All orders are sent with track n trace).

    Australia / International shipping times - Click the link below

    Click here for further information

  • Sorry we do not offer refunds or exchanges on EOS SALE ITEMS.

    Please email us at info@goodasgold.co.nz if you have questions before you buy!

    - Items are eligible for return "if" warranty applies.
    (please read warranty section in Customer Care)

  • You cannot use discount code on EOS Sale items as they are already reduced in price.

    But some "non sale" items may still let you use a discount code.
    Most of our special items will not let you use a discount code.

  • Yes you can, but...

    Our small customer service team will be working fast, so please take care to enter all details correctly.

    If you do make a mistake, email us immediately at: info@goodasgold.co.nz and we will do our best to help out / But stock is limited so changes may not be possible

    If you have entered the wrong address, please reach out to us at info@goodasgold.co.nz and we will do our best to change it before it’s sent out.