Shipping & Delivery
Online orders are dispatched daily within business hours, Monday-Friday, and aim to be shipped within 1-2 working days from the date of order. Orders placed over the weekend will be dispatched the following business day.
We recommend choosing ‘local pick-up’ if you live in Wellington!
All delivery methods are fully track and traceable. Our default shipping option is signature required. We can send items without signature at the customer's request, but without signature, we can not take responsibility if items are lost or stolen.
Please keep an eye on your delivery by monitoring the tracking number for updates. If you miss your delivery and do not arrange redelivery, or collection of your package within a certain amount of time (This varies from country to country) this is your responsibility and we are not able to cover the cost of shipping back to you if it gets sent back to us. Re-delivery costs will need to be repaid to us to resend it.
Please note for rural shipping: We will send an additional invoice if the amount is above $10 for orders under $249.
Customs Charges:
Every country has different customs laws and your product may incur other charges whilst in transit.
Good As Gold is NOT responsible for customs charges.
If you do not pay these charges and the goods don't get returned to us within the 14 day returns period, we are not obliged to offer a full refund and the goods will be redirected back to you. So once again please note, these charges are your full responsibility and you should take this into account before making your purchase.
Liability:
Good As Gold are not liable for packages lost or damaged in transit with our postage partners.
Online orders are dispatched daily within business hours, Monday-Friday, and aim to be shipped within 1-2 working days from the date of order confirmation. Orders placed over the weekend will be dispatched the following business day.
We aim to deliver all NZ orders in 1-3 days and all orders are sent with track n trace.- Domestic orders are sent using NZ POST Couriers.
- Free courier delivery when you spend over $99.00.
- Purchases under $99.00 will be charged $10.00 for courier delivery.
- Rural Delivery: Spend over $249.00 for free courier delivery.
- Purchases under $249 will be charged $20.00 for courier delivery.
We do not deliver to rural addresses unless you tick the rural option of shipping and pay the extra $20.00 (NZD).
We cannot ship to PO Boxes or Private Bags so just give us your Aunty or Grandma’s address and then you can take over from there.Get in contact if you have questions: info@goodasgold.co.nz
Liability:
We are not liable for packages lost or damaged in transit with our postage partners.- Free courier delivery when you spend over$99.99AUD.
- Purchases under $99.99AUD will be charged $35.00AUD for courier delivery.
We aim to deliver Australian orders in 3-8 business days.
Or
2-4 business days when you choose Express Shipping.- Orders are sent with New Zealand Post / AUSpost.
- We also offer Express DHL Shipping for $50.00 AUD - (2-5 working days).
- Online orders are dispatched daily within business hours, Monday-Friday NZT.
- We aim to ship orders within 1-2 working days from the date of order confirmation.
- Orders placed over the weekend will be dispatched the following business day.
- Selected products may incur extra shipping charges at our discretion.
- Ordering multiple pairs of shoes may incur an additional shipping fee.- Some special sneaker releases may incur extra shipping charges at our discretion.
Customs Duty Charges:
Every country has different customs laws and your order may incur other charges whilst in transit.Any Australian orders over $1000 will incur Australian Duty.
Good As Gold is NOT responsible for customs charges.
If you do not pay these charges and the goods don't get returned to us within the 14 day returns period, we are not obliged to offer a full refund and the goods will be redirected back to you.
So once again please note, these charges are your responsibility and you should take this into account before making your order.
- Occasionally in busy times deliveries may take up to 14 business days.
Liability:
We are not liable for packages lost or damaged in transit with our postage partners.
Get in contact if you have questions:
info@goodasgold.co.nz- $35 (USD) Flat Rate Shipping.
- The total you pay at checkout is a total landed cost, direct to your door with no extra costs from USA customs.
- We aim to deliver USA orders within 7-18 business days.
- Orders are shipped with New Zealand Post and are trackable.
- Online orders are dispatched daily within business hours, Monday-Friday NZT.
- We aim to ship orders within 1-2 working days from the date of order confirmation. Orders placed over the weekend will be dispatched the following business day.
- We do not ship orders with multiple pairs of footwear to the USA. If you would like to order multiple pairs of footwear you will need to make multiple orders, and pay shipping and duties for each order.
No Returns, Refunds or Exchanges on USA orders.
- Selected products may incur extra shipping charges at our discretion.- Some special footwear releases may incur extra shipping charges at our discretion.
- All International orders are final sale and are not able to be returned
Get in contact if you have questions:
info@goodasgold.co.nzFree shipping when you spend over $399 (NZD).
Purchases under $399 (NZD) will incur the following shipping charges:Canada - $42.00 (CAD)
United Kingdom - £26.00 (GBP)
Europe - €28.00 (EUR)
Hong Kong - $305.00 (HKD)
Singapore - $45.00 (SGD)
Thailand - ฿1,300.00 (THB)
Japan - ¥5,700 (JPY)
China - ¥280.00 (CNY)- All international orders are shipped with New Zealand Post or DHL Express and are trackable.
- Online orders are dispatched daily within business hours, Monday-Friday NZT.
- We aim to ship orders within 1-2 working days from the date of order confirmation.
- Orders placed over the weekend will be dispatched the following business day.
- International postage times vary by country see the checkout for estimates.
No Returns, Refunds or Exchanges on International orders.
- Selected products may incur extra shipping charges at our discretion.
- Ordering multiple pairs of footwear may incur an additional shipping fee.
- Some special footwear releases may incur extra shipping charges at our discretion.
Customs Charges:
Every country has different customs laws and your order may incur other charges whilst in transit.
Good As Gold is NOT responsible for customs charges.
If you do not pay these charges and the goods don't get returned to us within the 14 day returns period, we are not obliged to offer a full refund and the goods will be redirected back to you.
So once again please note, these charges are your responsibility and you should take this into account before making your order.
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USA Orders:- $35 (USD) Flat Rate Shipping.
- The total you pay at checkout is the total landed cost, direct to your door with no extra costs from USA customs.
- Orders are shipped with New Zealand Post and are trackable.
- We aim to deliver USA orders within 7-18 business days.
- We do not ship orders with multiple pairs of footwear to the USA. If you would like to order multiple pairs of footwear you will need to make multiple orders, and pay shipping and duties for each order.
- Selected products may incur extra shipping charges at our discretion.
- All International orders are final sale and are not able to be returned
Get in contact if you have questions:
info@goodasgold.co.nzGood As Gold is NOT responsible for customs charges.
Charges: Every country has different customs laws and your order may incur other charges whilst in transit.
If you do not pay these charges and the goods don't get returned to us within the 14 day returns period, we are not obliged to offer a full refund and the goods will be redirected back to you.
So once again please note, these charges are your responsibility and you should take this into account before making your order.
USA UPDATE:
- We now offer DDP - The total you pay at Check out is the total landed cost, direct to your door with no extra costs / duties from USA customs.
Get in contact if you have questions:info@goodasgold.co.nzWe offer Local Pick Up / Click & Collect.
The pick up location is our Wellington store at: 20 Bond Street, Te Aro, Wellington.
You will receive an email once your order is ready to collect if you do not receive this within one working day please check your spam and get in touch with us, info@goodasgold.co.nz
When picking up your order please have your order confirmation ready. If someone is picking up your order for you they will also need to show the order confirmation.
Please note, In store pick ups will be held for you at Good as Gold for a max of two weeks from order confirmation, our returns policy applies from the day of order confirmation.
Thanks for reading. It's important to us that we get the goods to you safely!