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Store Info


20 Bond Street


New Zealand

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+64 4 381 4653

Opening Hours

Mon - Fri: 10.00am – 5.30pm

Saturday: 10.30am – 5.00pm

Sunday: 10.30am – 5.00pm

Jul 25 2023

80 million years ago, the Tōtara tree made Aotearoa it's home. With a magical core ingredient, it's been building up the New Zealand landscape ever since, fighting off disease and beating environmental attacks.

Let's talk about Byebyebad

In the 90’s, scientists uncovered the Tōtara tree’s secret and said hello to the highly potent antioxidant, anti-microbial, and anti-bacterial substance in its heartwood — Bioactive Totarol™. Knowing the potential the ingredient could have across healthcare, Byebyebad's parent company got the rights to commercialise it, and developed a patented method of extracting Bioactive Totarol™ from off-cuts - saying byebye to the need to harm any living trees, and hello to a world of opportunity.

Fast forward to today, and Bioactive Totarol™ has been sold worldwide for two decades, while a replanting program ensures the growth of future Tōtara forests. Say byebye to bad and hello to a world of Totarol-powered health possibilities!

Byebyebad's patented process extracts Bioactive Totarol™ from fallen trees and offcuts - no trees are harmed during the making of Byebyebad™ products.

While the antioxidants found in Bioactive Totarol™ help to neutralize free radicals linked to a range of illnesses caused by lifestyle and environmental factors, the anti-inflammatory properties calm and soothe skin when applied topically. As a powerful antimicrobial, Bioactive Totarol™ also creates an environment where bacteria can't survive (but it doesn't harm any other useful microorganisms). This makes it a perfect ingredient to help prevent bacteria build-up on the skin while protecting the natural skin barrier.

Knowing all of this amazing information, Byebyebad founders Ryan and Steph decided to create an effective range of personal care products that are made in New Zealand and powered by sustainably sourced super ingredient Biactive Totarol™. We’re big fans of the stuff and quite frankly, can’t rave enough.

All byebyebad™ packaging is made from 100% recycled milk bottles. Every time you purchase a 550ml byebyebad™ product, you are preventing two raw plastic milk bottles from ending up in landfill.

Shipping & Delivery

New Zealand:

Free courier delivery when you spend over $99.00.
Purchases under $99.00 will be charged $5.00 for courier delivery.

We are dispatching orders daily / within 1-2 working days of order being placed.

We aim to deliver all NZ orders with a 1-3 day courier service ~ But during these wild Covid times deliveries may take 1 to 3 working days to be delivered.

We strongly recommend choosing "Local Pick-Up" / "In-Store Pick-Up" if you live in Wellington.

Click here for detailed shipping information

Customer Care

We love to look after our customers and answer all your questions the best we can. From finding out about online orders, what payment methods are provided, warranties and everything else in-between, we aim to aid you during your time of great great need. In saying all of that, if you'd rather just read up on everything follow the link!

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Returns & Refunds

Full price purchases placed online are eligible to be returned for an exchange, store credit, or refund providing your returns items fit our returns policy conditions outlined below if you contact us within 48 hours of receiving your order.

Contact must be made via [email protected] within 48 hours of receiving the goods advising us of return.

Returned Items must be unused, with the original tags & packaging still attached to the product. All footwear must be returned in the original shoe box, sunglasses and jewellery in the original case & box.

Shipping and handling is non refundable and returns are the customers responsibility until they reach Good as Gold Ltd.

Discounted items or Items purchased with special offer discount codes are final sale and cannot be returned or refunded.

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