Function & Durability shop Patagonia here
THANK YOU FOR YOUR CONTINUED SUPPORT.
IF YOU HAVE ANY QUESTIONS PLEASE EMAIL:
We aim to deliver all NZ orders with a 1-2 day courier service, but occasionally in busy times and due to intermittent Covid-19 delays, orders may take 2-5 days at times.
Purchases under $300.00 (NZD) will incur the following shipping charge:
Japan - $40.00 (NZD)
We aim to dispatch all orders as quickly as possible and this is usually within one business day. In busy times orders will be processed within two working days and shipped within five maximum. There are only a few of us and we will try our hardest to ship your order as fast as we can. Orders will not be dispatched until full payment has been received and Good As Gold is satisfied with the integrity of the order. When we receive your order we’ll send you a confirmation email of your purchase, this will contain an invoice of the item/s and its cost. We will also send you your tracking number once the item has been dispatched.
Flick us an email if you have questions at [email protected]
All of our delivery methods are fully track and traceable.
Domestic orders are sent using PBT Couriers. Although we endeavour to deliver to you overnight it can take 2-4 working days to arrive after your payment has been confirmed. If the order has not arrived by then please email [email protected] with your order number and contact details.
If you are in a rush to get the goods, please let us know and we will do our best to get things moving faster.
International orders are shipped using New Zealand Post. International customers are currently experience significant delays. Certain areas more so than others but due to a lack of air carriers leaving New Zealand - all international orders will experience delays. If your order has not arrived within 6 weeks, please email [email protected] with your order number and contact details. We'll try our best to indicate a timeframe for delivery.
We also offer express shipping with DHL (faster) so make sure you check the shipping drop down for options at the check out.
Please be advised that every country has different customs laws and your product may incur other charges whilst in transit. Good As Gold is not responsible for these charges. But we will do our best to send it to you the cheapest, fastest and safest way we can.
You will receive an email to confirm your order is ready to collect. If you do not receive this within one working day please email us at [email protected] These are some handy tips for picking up your order with no fuss:
Shipping & Delivery
Free courier delivery when you spend over $99.00.
Purchases under $99.00 will be charged $5.00 for courier delivery.
We aim to deliver all NZ orders with a 1-2 day courier service, but occasionally in busy times orders can take 2-5 days.
Free shipping when you spend over $99.00 (NZD).
Purchases under $99.00 (NZD) will be charged $15.00 (NZD) for shipping.
Our standard Shipping to Australia takes 7-14 days.
Free shipping when you spend over $299.00 (NZD).
Purchases under $299.00 (NZD) will incur the following shipping charge:
Hong Kong/Singapore/Thailand $29.00
Click here for detailed shipping information
We love to look after our customers and answer all your questions the best we can. From finding about online orders, what payment methods are provided, warranties and everything else between we aim to aid you during your time of great great need. In saying all of that if you'd rather just read up on everything follow the link!
Full priced items may be returned for a credit with Good as Gold within 7 days of receipt for New Zealand purchases, and 10 days of receipt for international purchases.
Contact must be made via [email protected] within 48 hours of receiving the goods advising us of return.
Returned items must not have been worn, altered or washed and must have all original tags and packaging intact.
Shipping and handling is non refundable and returns are the customers responsibility until they reach Good as Gold Ltd.
Discounted items or Items purchased with special offer discount codes are final sale and cannot be returned or refunded.