Order before the below dates to ensure all orders arrive before Christmas:
19th of December
Standard — 12th of December
Express — 14 of December
Spend over $299NZD to receive free shipping. Purchases under $299NZD will incur the following shipping charge:
All orders will be processed within two days and shipped within five maximum. There are only a few of us and we have to sleep too, but we will try our hardest to ship your order as fast as we can. Orders will not be dispatched until payment in full has been received and Good As Gold is satisfied with the integrity of the order. When we receive your order we’ll send you a confirmation email of your purchase. This will contain an invoice of the item/s and its cost. We will also send you your tracking number once the item has been dispatched.
All of our delivery methods are fully track and traceable.
Domestic orders are sent using PBT Couriers. Although we endeavour to deliver to you overnight it can take 2-4 working days to arrive after your payment has been confirmed. If the order has not arrived by then please email [email protected] with your order number and contact details.
If you are in a rush to get the goods, please let us know and we will do our best to get things moving faster.
International orders are shipped using NZ Post. It takes up to 14 working days depending on where you are, to arrive after your payment has been confirmed (provided it doesn't get stopped in customs). If the order has not arrived by then please email [email protected] with your order number and contact details.
We also offer express shipping with DHL for only a smidgen more so make sure you check the shipping drop down for options at the check out.
Please be advised that every country has different customs laws and your product may incur other charges whilst in transit. Good As Gold is not responsible for these charges. But we will do our best to send it to you the cheapest, fastest and safest way we can.
You will receive an email to confirm your order is ready to collect. If you do not receive this within one working day please email us at [email protected] These are some handy tips for picking up your order with no fuss:
Shipping & Delivery
Spend over $99NZD to receive free shipping. Purchases under $99NZD will incur the following shipping charge:
New Zealand $5
Spend over $299NZD to receive free shipping (For packages under 2kg).
Purchases under $299NZD will incur the following shipping charge:
Europe/Hong Kong/Singapore/Thailand $29
We love to look after our customers and answer all your questions the best we can. From finding about online orders, what payment methods are provided, warranties and everything else between we aim to aid you during your time of great great need. In saying all of that if you'd rather just read up on everything follow the link!
Full priced items may be returned for a credit with Good as Gold within 7 days of receipt for New Zealand purchases, and 10 days of receipt for international purchases.
Contact must be made via [email protected] within 48 hours of receiving the goods advising us of return.
Returned items must not have been worn, altered or washed and must have all original tags and packaging intact.
Shipping and handling is non refundable and returns are the customers responsibility until they reach Good as Gold Ltd.
Discounted items are final sale and cannot be returned or refunded.